So I’m working the service desk. It’s the desk where customer’s who are pissed off about the merchandise they bought is unsatisfying, or a place for customer’s to complain about the cashiers incompetence to scan items and give out the correct change. I have had my share of customers and returns, but one that sticks out to me would have to be the couple that returned a barbeque.
They brought back the entire box that was ripped to pieces, looked like a dog ravaged it or something and the Barbeque was half taken apart. I had to ask what was wrong with it, it is mandatory to do so when a customer returns anything (especially a 300 dollar barbeque that other customers wished to buy but couldn't because we were out of stock). The customer looked at me, and then looked at the barbeque, (that looked used by the way)and said to me, “the food tasted bad.” Now I had to hold back a snort of laughter, what did they mean the food tasted bad. I said, “So... you’ve used the barbeque and cooked?” The customer interrupted saying, “steak, we made steak, and it tasted bad.” I couldn’t help but think, well it’s not the barbeque’s fault. Clearly you can’t barbeque, OR you didn't read the instructions on letting the barbeque heat for a while to get rid of whatever it is they spray on the grills. Heck probably poisoned yourself or something...
The manager came out and told me to just return it. I don’t know what we eventually did with the barbeque, couldn’t sell it now, it was used. -.-
Friday, October 2, 2009
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That's hilarious - I can totally relate!! Over the summers I work at an army cadet camp in clothing supply (basically giving out uniforms).On top of the kids, we also outfit a lot of the older staff. So this one man came in and, as he gingerly flopped his gut out onto the counter, snarled that we had given him the wrong size pants - he wears a 44 and these could not be a 44. Of course they were (and of course they don't actually manufacture anything bigger). All I could do was take them back and issue him another identical pair, hoping to god he wouldn't ask any more questions. So yea, definitely feel your pain!!
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